Half of PlayStation 5 users bypass rest mode, opting for a complete system shutdown instead, according to Sony. This surprising statistic, revealed by Cory Gasaway, Vice President of Game, Product, and Player Experiences at Sony Interactive Entertainment, highlights a significant design challenge for console manufacturers. The revelation came during an interview with Stephen Totilo, focusing on the development of the PS5's Welcome Hub, introduced in 2024.
The Welcome Hub, born from a PlayStation hackathon, aimed to create a unified user experience despite diverse player preferences, notably the significant portion of users avoiding rest mode. Gasaway noted a 50/50 split in US users between viewing the PS5 Explore page and the last-played game page upon startup. This underscores the Welcome Hub's goal: providing a consistent and customizable starting point for all PS5 users.
While the reasons behind rest mode avoidance remain varied, some players report internet connectivity issues when using the feature, preferring a fully powered-on console for downloads. Others simply prefer the complete shutdown. This data, however, offers valuable insight into the complexities of user interface (UI) design and the need to cater to a wide range of user behaviors. The 50% figure underscores that even seemingly minor features like rest mode can have a significant impact on user experience and overall system design.