Call of Duty is currently navigating through challenging times, and it's not solely due to declining player numbers, as evidenced by data from SteamDB. As the second season of Call of Duty: Black Ops 6 approaches, the developers have been vocal about their ongoing battle against cheaters. Since the introduction of the ranked mode in November 2024, they have taken decisive action by suspending over 136,000 accounts. The development team is also committed to continuously enhancing their anti-cheat systems.
In addition to tackling cheating, the developers have announced plans to improve server configurations, aiming to enhance connection quality for a smoother gaming experience. However, these assurances have been met with skepticism. The situation is dire enough that well-known content creators are publicly questioning the developers' claims, and Reddit is rife with posts from players who report no tangible improvements in server quality or matchmaking.
The community's frustration with Call of Duty is palpable, with terms like SBMM (Skill-Based Matchmaking) and EOMM (Engagement Optimized Matchmaking) becoming synonymous with discontent. This erosion of trust poses a significant challenge for Activision, leaving many to wonder how, or even if, the company can restore faith among its player base.