Seamlessly transfer your data from your old phone to your new Samsung Galaxy. Samsung Smart Switch Mobile makes it easy!
Key Features:
- Effortlessly move all your content – contacts, photos, music, and more – to your new Galaxy phone.
- Compatible with a wide range of devices, including iOS, Android, and PCs.
- Offers multiple transfer methods for flexibility.
- Free to download and user-friendly.
Troubleshooting Google Play Store Downloads:
If you encounter download issues from the Google Play Store, try these steps:
- Restart your phone.
- Go to Settings > Apps > Google Play Store > Clear cache and data.
- Attempt the download again.
Transfer Capabilities:
Smart Switch empowers you to transfer contacts, music, photos, calendar entries, text messages, device settings, and more. It even assists in finding your favorite apps or suggesting similar ones on Google Play™.
Device Compatibility:
- Android™:
- Wireless: Android 4.0 or higher. Wireless transfers between compatible Android and Galaxy devices require Android 4.0 or higher. (Note: Non-Samsung devices with Android versions below 6.0 may only connect with Galaxy devices supporting mobile AP.)
- Wired: Android 4.3 or higher, requires a charger cable and USB connector.
- iOS™: Choose your preferred method:
- Wired: iOS 5.0 or higher, requires an iOS device cable (Lightning or 30-pin) and a USB connector.
- iCloud™ Import: iOS 4.2.1 or higher and an Apple ID.
- PC/Mac Transfer via iTunes™: Requires Smart Switch PC/Mac software (available at http://www.samsung.com/smartswitch).
- Windows™ Mobile: Wireless transfers are supported for Windows OS 10.
(For detailed instructions, visit http://www.samsung.com/smartswitch)
Transferable Data:
Smart Switch transfers contacts, calendar (device content only), messages, photos, music (DRM-free content only, iCloud not supported), videos (DRM-free content only), call logs, memos, alarms, Wi-Fi settings, wallpapers, documents, app data (Galaxy devices only), and home layouts (Galaxy devices only). App data and home layouts require a Galaxy device running M OS (Galaxy S6 or higher).
Supported Devices:
- Galaxy: Recent Galaxy mobile devices and tablets (from Galaxy S2 onwards). (Note: Older OS versions (GB/ICS) on Galaxy S2 may cause incompatibility. Update your firmware if needed.)
- Other Android Devices: HTC, LG, Sony, Huawei, Lenovo, Motorola, PANTECH, Panasonic, Kyocera, NEC, SHARP, Fujitsu, Xiaomi, Vivo, OPPO, Coolpad (DazenF2), RIM (Priv), YotaPhone, ZTE (Nubia Z9), Gionee, LAVA, MyPhone (My28s), Cherry Mobile, Google (Pixel/Pixel 2).
(Note: Due to compatibility, Smart Switch may not be installable or functional on all devices.)
Important Considerations:
- Both devices require at least 500 MB of free internal memory for data transfer.
- Wired connections require device support for "Transferring media files (MTP)" USB option.
- For non-Samsung devices experiencing wireless disconnections, try disabling "Wi-Fi initialize" and "Disconnect low Wi-Fi signal" in your device's Advanced Wi-Fi settings. (Availability of these settings depends on your device manufacturer and OS version.)
App Permissions:
Smart Switch requires the following permissions: Phone, Call logs, Contacts, Calendar, SMS, Storage, Microphone, Bluetooth, and Location. If your Android version is below 6.0, update your software to manage app permissions. Previously granted permissions can be reset in your device's app settings menu after a software update.
