Empower yourself with the BIS CARE app and take control of product quality verification at your fingertips. By simply entering a license number, HUID number, or registration number found on any product, you can instantly retrieve vital information such as the manufacturer’s name and address, validity of the license or registration, covered varieties, registered brands, and the current status of the certification. Say no to counterfeit products, unauthorized use of marks, and false quality claims — and report any inconsistencies directly using the app's 'Complaints' feature. Easily file your grievances, provide essential details and supporting evidence, and receive a unique complaint number for future tracking while our team addresses your concern.
Features of BIS CARE:
Authenticity Verification:
Quickly verify the legitimacy of ISI marks, Hallmark certifications, and CRS Registration marks by entering the license number, HUID number, or registration number associated with the product.
Complaints Registration:
Report any issues regarding sub-standard products, misuse of certified marks, or misleading claims through an intuitive and hassle-free process within the app.
User-Friendly Interface:
Benefit from a seamless user experience with easy registration or OTP-based login, making it convenient to file complaints and track their progress.
Tips for Users:
Provide Evidence:
Support your complaint with relevant documentation or photographic proof to expedite the resolution process.
Select Complaint Type:
Choose the appropriate category for your complaint to ensure it reaches the correct department for swift action.
Stay Informed:
Keep your complaint reference number handy for follow-ups and updates regarding the status of your submitted grievance.
Conclusion:
The BIS CARE app equips consumers with the tools needed to authenticate certified products and report discrepancies with confidence. Its intuitive interface and efficient complaint registration system streamline the process of addressing concerns related to product quality and certification misuse. Download the app today and play your part in promoting genuine products and upholding industry standards across the market.
